Effective Date: 12/30/2024
1. Introduction Welcome to 2EZ Mobile Lube. We are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information.
By using our services, including our website and mobile application, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information:
- Name
- Email address
- Phone number
- Billing and shipping address
b. Vehicle Information:
- Make, model, and year
- License plate number
c. Payment Information:
- Credit or debit card details (processed securely by third-party payment providers)
d. Usage Data:
- IP address
- Browser type and version
- Pages visited and time spent on our website or app
e. Location Information:
- Real-time GPS location to provide mobile services (with your consent)
3. How We Use Your Information
We use your information to:
- Schedule and provide mobile oil change services.
- Communicate with you about your appointments and service updates.
- Process payments and manage billing.
- Enhance and personalize your experience.
- Improve our services and troubleshoot technical issues.
- Comply with legal obligations and enforce our terms of service.
4. How We Share Your Information
We do not sell or rent your personal information. We may share your information in the following circumstances:
- Service Providers: Third-party vendors who assist us in delivering our services, such as payment processors or customer support tools.
- Legal Requirements: When required by law, subpoena, or government request.
- Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new owner.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your information.
- Delete your personal information.
- Withdraw consent for specific uses of your data.
To exercise these rights, contact us at rick@2ezmobilelube.com.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Analyze website traffic and performance.
- Remember your preferences.
- Deliver targeted advertisements.
You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website or app may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before sharing any personal information.
9. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services signifies your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
2EZ Mobile Lube
Email: rick@2ezmobilelube.com
Phone: 801-419-8092
Address: 256 W 1000 #205
Heber City UT 84032
Thank you for trusting 2EZ Mobile Lube, where we make Effortless Oil Changes On-the-Go a reality!
